WHAT TYPES OF CLIENTS DO YOU SERVE?
We work with people with a very wide spectrum of presenting conditions. Since our programs are customized, we can work with you to ensure you achieve the Breakthrough you need.
WHAT IS A "BREAKTHROUGH COACH"?
The changes we ask you to make often require a paradigm shift. It can be cumbersome and overwhelming to achieve these programs. Your Breakthrough Coach is a first point of contact to answer your questions and guide you through implementing life-altering changes. We select someone who we think matches your personality and needs, as you’ll be sharing the journey together.
Also, given the nature of our programs, it’s likely that you’ll hit a road-block along the way (possibly multiple). The Breakthrough Coach is responsible for helping you move past obstacles either by lending a hand themselves or by mobilizing the resources necessary to do so.
Note that this individual is meant to provide support and help he/she is not necessarily intended to be your friend. There will be times when a bit of “tough love” may be necessary to help you achieve the outcomes you’ve contracted us to help you achieve.
WHY ARE PROGRAMS TWO WHOLE YEARS?
While most clients achieve dramatic results within the first 6 months, the additional time enables us to create long-lasting quality of life improvements. Also, our experience has shown that it takes 18-24 months to fully integrate lifestyle changes in a way that is sustainable for the rest of your life. Our goal is to make ourselves totally obsolete by the end of your program.
I CAN’T JUST DROP EVERYTHING AND MAKE THESE DRASTIC LIFESTYLE CHANGES. I HAVE COMMITMENTS THAT MAKE THIS DIFFICULT.
We understand. And you will have to make adjustments in order to for Cruxpoint to help you create a healthier lifestyle. A careful management of all your commitments is vital. We will work with you to help manage these changes. This is another reason why Cruxpoint programs are two-years long. The changes need to build on little successes in order to be sustainable.
MUST I PAY THE FULL AMOUNT UP FRONT?
In short, yes. And this is in your best interest. We’ve learned from experience about the importance of a “full-bore commitment” on the clients’ part. Those for whom we made arrangements to pay incrementally had substantially worse results than those who paid up front in full.
Paying up front is a serious commitment process for the client. It’s very sobering and risky. It requires taking lots of deep breaths. What we've learned is that the clients’ level of commitment is the number one ingredient for success. We want the clients to burn the boats when they arrive on shore.
It’s an intentional all-in decision.
The biggest risk of failure comes from clients who are only “sorta-kinda” doing the work—meaning that they didn’t do the work. And then they say, “It didn’t work.” The truth is they didn’t do the work required to achieve the results they contracted with Cruxpoint to produce.
DO YOU HAVE A CUSTOMER REFERRAL PROGRAM?
We do not have a formal system in place. However, the larger and more connected our Cruxpoint Community becomes, the better our programs are for everyone. If you know someone who you think would benefit from our programs, please have them contact Mark Saunders at msaunders@cruxpoint.com and have them mention your name. We'll find a Cruxpoint way to thank you!